The best way to reach customers is to intelligently stay InTouch.
Know Your Customer. Grow Your Business. Strengthen
Your Relationships.
Manage
InTouch ensures your online reputation is a glowing reflection of your business. IT encourages customer feedback, identifies customer sentiment and activates brand advocates. This drives referrals and creates more five-star reviews which can entice potential clients as they search for your site. IT also buffers detractors so you can find a resolution that will result in mutually beneficial outcomes and more positive reviews.
Feedback
Feedback from customers is the best way to figure out what people love, and how you can make your business even better. We collect feedback, notify you when people respond, and store it for easy access.
Customers
When someone contacts you to inquire about your business, they’re already halfway to becoming a new customer. Armed with this data we send new customer offers to bring them through your door.
Referrals
Word-of-mouth is the life blood of every local business. We make the most of your adoring customers by engaging them with appealing offers that encourage them to refer their friends and family.
Reviews
Online Reviews are key to grabbing the attention of potential customers. We spread the word for you by encouraging your customers to share their thoughts on what makes your business so easy to love.
Loyalty
The only thing better than a new customer is a repeat customer. We identify your most active customers and boost loyalty through scheduled messages and activity-based offers, getting them back in the door.
Did we mention it's automated? You do nothing!
Every step of the process is handled by us so all you do is go about running your business like you always have , except for answering more sales calls . We do the rest. Lead tracking? Done. Review and referral management? Done. Email and SMS messaging? Done. In fact, we'll even let you know what email campaigns and texts will be most effective, track the results and send you the reports.